This Privacy Policy explains how Been.email collects, uses, stores, and protects information when you visit our website, join our waiting list, or contact us.
1. Information We Collect
When you join the Been.email waiting list, contact us, or interact with our website, we may collect information such as your email address, IP address, browser information, device information, referral source, and the date and time of your submission.
We may also collect information you voluntarily provide when communicating with our support team.
2. How We Use Information
We use collected information to:
- Manage the Been.email early-access and launch waiting list.
- Send product updates, launch announcements, and service-related communications.
- Respond to support requests and enquiries.
- Prevent fraud, abuse, duplicate submissions, and security incidents.
- Understand how visitors use the website and improve our product.
3. Email Communications
By submitting your email address, you consent to receive relevant Been.email launch updates and product communications. You may unsubscribe at any time using the unsubscribe option included in our messages or by contacting support@been.email.
4. Cookies and Analytics
Our website may use essential cookies and privacy-conscious analytics to maintain functionality, understand traffic, and improve performance. Where required, optional analytics or marketing cookies will be used only after appropriate consent.
5. How We Share Information
We do not sell your personal information. We may share limited information with trusted service providers that help us operate the website, host infrastructure, deliver email, detect abuse, or analyse performance. These providers are expected to process information only for the services they provide to us.
6. Data Storage and Security
We use reasonable administrative, technical, and organisational safeguards designed to protect personal information from unauthorised access, loss, misuse, alteration, or disclosure. No internet-based service can guarantee absolute security.
7. Data Retention
We retain waiting-list and contact information only for as long as reasonably necessary for the purposes described in this policy, to meet legal obligations, resolve disputes, and maintain security records.
8. Your Rights
Depending on your location, you may have rights to request access, correction, deletion, restriction, objection, portability, or withdrawal of consent relating to your personal information. To submit a request, contact support@been.email.
9. International Processing
Our service providers may process information in countries other than your own. Where required, we use appropriate safeguards for cross-border processing.
10. Children's Privacy
Been.email is not directed to children under the age required to provide valid consent in their jurisdiction. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy as the Been.email service develops. The revised date shown above will indicate when the policy was most recently updated.